handles the following personal data:
The customer information is entered into the database primarily by the customer himself.
| Information | Entered by | Handed out to | Why |
|---|---|---|---|
| Customer number | Automatically created in database | Only database administrator and customer are aware of the customer number | Used by the service to store customer data. |
| Name | Customer enters the name on request. It is voluntary for customer to enter all travelers names | Normally not handed out. Can possibly be handed out for hotel booking, flight booking and to driver | The tour operator needs a counterpart when a tour is sold and the customers name and the accompanying travelers name during the arrangement. Authorities may require the names at special occasions. |
| Email address | Customer enters the email address at first point of contact | Not handed out | Communication channel between tour operator and customer. Email may be used for future advertisement after approval from customer. |
| Date of birth | Voluntary information for travelers | Used at hotel booking and national parks | Necessary to be able to give the right price depending on age. |
| Nationality | Customer enters the nationality at first point of contact | Can possibly be submitted to the embassy or local authorities at request | The tour operator need this information in case of urgent situation. Authorities may require the persons nationality at special occasions. |
| Home address | Customer enters the home address at first point of contact | Can possibly be submitted to the embassy or local authorities at request | |
| Telephone number | Customer enters this at first point of contact | Normally not handed out | |
| Flight number | Submitted by customer | Submitted to driver | Needed when airport transfer is requested. |
| Day of arival and day of departure | Customer enters this at first point of contact | Submitted to driver | Needed to carry out the journey. |
| IP-address | Automatically fetched | Not handed out | Used to reduce risk of disturbance in functions due to abuse of service. |
| Session cookie | Automatically created | Not handed out | Needed for smooth experience during site visit. |
| Copy of bank receipt | Submitted by customer after payment to bank | Not handed out | Used to connect the payment to the respective customer. |